Gol Intelligent Airlines
Why should we limit ourselves to just American-owned airlines? More often than not you might find yourself on a random European airline to take you from A to B, many non-American airlines even offer cheaper travel to the States! This brings us to the next airline under the spotlight- Gol Intelligent Airlines. Gol Airlines is Brazil’s largest domestic airline and on AirHelp’s global airline survey only received an overall score of 6.31. So what was the killer for this airline? Well, where they got reasonable scores for timing and service (7.8 and 8.1), they only received a 3.1 for claim processing. Yikes! It seems that it would be hard to get a refund with this airline, especially seeing as they reported a net loss of $350 Million in 2018. We can’t imagine the pandemic helped them either…
Gol Intelligent Airlines
Czech Airlines
Czech Airlines are a household name in Europe. The fifth oldest airline in the world, perhaps it is finally time for Czech Airlines to retire. They are a member of the SkyTeam alliance and fly to 50 cities in multiple continents during the summer, including New York. Czech Airlines unfortunately scored a score of 6.0, however. Despite receiving a respectable 7.7 for on-time flights, they were let down by a 5.2 for service and a 6.31 for claims services. Not the best.
Czech Airlines
