Ryanair
A name we’re sure anyone has heard of if you’ve travelled in Europe, Ryanair is the largest low-cost airline in the world. Having been founded in 1894, the Irish airline is considered an ultra low-cost carrier. Including subsidiaries, there are 479 planes in its fleet and has come with its controversies. It has been criticized for poor working conditions, heavy use of extra charges, poor customer experience and even generating controversy for free publicity. Just in 2018, Ryanair flew 120 million passengers. They received a low overall score from AirHelp of 5.6.
Ryanair
Korean Air
Korean Air was founded in 1946 and became fully private in 1969. Flying to 123 international destinations, it also flies to 13 domestic destinations. It is the largest airline in South Korea and also the flag carrier of the country. Based in Seoul, South Korea, Korea Air is a founding member of SkyTeam, the airline alliance group. Having received competent scores for timing and quality service (6.9 and 8.0), it received a score of 1.6 for claims, leading to an overall disappointing of 5.49.
Korean Air
